FAQ

Below in the frequently asked questions, are straight forward answers to how we as a small business operate. For some, our business model works and for others it does not. We feel that clearity and honesty up front is the best policy. If you still have concerns or additional questions, please feel free to call or e-mail us.

Frequently asked questions

What type of business does Appease Builders operate by?


We operate as a Handyman service, yet we have a team of licensed contractors that are specialized in specific trades. We have a flexibility that gives us the opportunity to go either way depending on the needs of our customers.




Can I expect to save money when using a handyman vs. a contractor?


Obviously, the money you will save will be dependent on the project. Understanding that most contractors will not take on a project unless it's worth their while... For example, Big Box stores like The Home Depot or Lowe's starts at $850 in labor, so smaller projects would not qualify for an install through them. Contractors work in a similar fashion... as there overhead is tremendous, these costs are applied to the overall bottom line of the project. In most cases, the savings in labor is between 60 to 200 percent. With this said, if a licensed contractor is required for your project, we will let you know.




What if my project requires a city permit, can Appease Builders still work my project?


Yes! We will work with the city to take out the necessary permits needed for your project. We have contractors in all trades that can satisfy city code and lawful regulations.




Are There types of projects that would require a contractor and if so required, can you still service my project?


  1. Contractors are determined by each particular project and we can determine each project individually or as a group.
  2. There are a lot of variables that would need to be considered and in some cases, there are cities that would require a contractor, where others not.
  3. The amount of a perticular would also be a determining factor.
  4. Also, a single family home vs. a community structure plays a huge role.
  5. We will determine your needs and based on such needs, we will make the correct choices.




How can I protect myself as a consumer?


This is an excellent question!

  1. Never pay a handyman or contractor in full until he or she has completed with the project. Use the carrot approach…
  2. If they don't have a city license, this may be a good clue to be carful.
  3. Always check the license number on CSLB’s website at www.cslb.ca.gov or www.CheckTheLicenseFirst.com to make sure the license is in good standing.
  4. Insurance is a huge factor! Always ask for a Certificate of Insurance (C.O.I.). Appease Builders Co., is insured for $1,000,000.00 per incident and $2,000,000.00 aggerget.
  5. Don’t pay more than 10 percent or $1,000, whichever is less, as a down payment. There is an exception for about two dozen licensees who carry special bonds to protect consumers. These exceptions are noted on CSLB’s website.
  6. Don’t pay in cash, and don’t let payments get ahead of the work.
  7. Get at least three bids, check references, and get a written contract.
Most importantly, don't work with companies that hide. What I mean to say, is that most contractors or handymen don't have a website, there not networked with social media companies... like Yelp, Porch, Facebook and so on... Appease Builders has made it there business to be in the lime-light... We want to be networked and have partnerships. We're about not just your one project, we want to be part of your family, grow with you and be there for all of your home improvement projects.




What is your pricing structure like?


  1. In short, we are extremely competitive. Our quality of work will supersede your average contractor, but our pricing comes in a bit higher than your average handyman. This is a very difficult question to answer without looking at your project.

  2. Do yourself a favor; don’t get quotes over the phone. A quality company will always ask to see your project prior to offering a quote.




What type of warranty do you offer?


Appease Builders warrants on most services and runs 90 to 360 days...depending on the project. Yet our service commitment is to appease our customers.

  • When a project is complete, we always walk the project with our lead project manager to make sure the customer is happy. Yet, still because of the excitement of the project completion, things could be missed, overlooked and later come to light. We are committed to providing excellent customer service.

  • We do not provide warranties on appliances or mechanical products. Yet, these should be covered by a manufacture supplied warranty.




What are your forms of payment?


We accept: Cash, Personal Checks, Cashiers Check or Money Order. We also accept Zelle and credit cards for your conviniance Introducing Zelle. It’s a fast, safe and easy way to send money in minutes to your friends and family or your favorite handyman service. Look for it in your banking app. Offered through; Chase, Wells Fargo, Bank of the West, B of A, CitiBank, US Bank and many others. You can also download thier app and send or receive money in minutes. We are excited to introduce Homeowner Financing! We partnered with leading personal loan financing companies to offer our clients access to personal loans for their home improvement projects. Our goal was to:

  • Make our client's dream projects more affordable
  • Help clients pay for unexpected major repairs
  • Ensure clients have the cash flow to cover any change orders or project scope increases
Easy to access:
  • Look for ‘ View Financing Options’ button when viewing your estimate or invoice online
  • Click the button and follow the steps to find your personalized financing rate within minutes
  • If there is a financing offer that is suitable for your needs, you can complete the application process and receive funds within a few business days
  • You deal directly with the lender, meaning we here at Appease have NO input on approvals.

How to get in touch with lenders Question about the financing you have applied for or received, you can reach out to your lending partner directly and they’ll be happy to assist. LendingPoint: 1-888-969-0959 or info@lendingpoint.com
SoFi: 1-855-456-SOFI (7634) or customerservice@sofi.com
LendingClub: 1-888-596-3157 or email them directly




How long does it take to get an estimate / quote.


Depending on the proposed project, an estimate could be generated on the same day of us being there, but no longer then 72 hours.




Does Appease Builders offer discounts?


Senior Discounts:

  • A 10% discount will be applied to ALL seniors 55 years or older. (Senior or significant other must be the person on the invoice).
  • A 10% discount will be applied to ALL AARP members. (AARP members must be the person on the invoice).
Military Discounts:
  • A 10% discount will be applied to ALL Military personnel.
(Appease Builders has established the 10% Military Discount to extend our sincere thanks to the men and women who have served or are currently serving our country in the US armed forces).

To receive a 10% Military Discount, you must:
  • Be currently serving or a veteran of the US armed forces or be the immediate family member of that household.
Discounts have no cash value and can not be used with other discounts (in other words, no stacking discounts).




How does the process work, if I want to remodel my bathroom?


  1. First, we schedule a free onsite consultation. Here is where we are able to determine your vision. We will ask you all the right questions to make sure we are able to put together a quote.

  2. We will process a quote within 72 hours. The quote will be sent via e-mail, unless you request otherwise.

  3. Once the quote is approved, we will convert the estimate into an invoice.

  4. We schedule another onsite review. Here we will go over your project again, make any changes that we could have missed and provide a project lead-time.

  5. Now we schedule your project start date.

  6. We give you the dimensions of the projected tile project, so that you are able to shop for the tile. We do have a wholesaler where you are able to save money and receive the customer service needed or you can shop at your preferred retailer. Don’t worry; we will pick up the tile from the vendor.




Does our company offer 24 hour response services?


No, most trades that offer such services are focused on one trade, such as plumbing or emergency response. Appease Builders, offers home improvement services.




What areas do you provide services to?


We provide services extending out to a 40 mile radius from downtown Long Beach, CA. Call us toll free: (800)-646-0566, to see if we provide services to your area or click here for more information.




Does Appease Builders Co., have Insurance?


Yes, we are insured, and you are protected! We will be more than happy to facilitate proof of insurance. We are insured for $1,000,000.00 per occurrence and $2,000,000.00 aggravate. Our customers are a significant part of our business, and their protection is our greatest care.
Sample C.O.I. This is one of the most important things to consider when hiring a handyman, contractor or anyone doing ANY work on your property. While most workers have good intentions in doing good work, human error could cause a factor in liability that could be devastating for the homeowner or commercial property.

When doing business with someone else, it is crucial to know whether that person is insured or not. Asking this question is very important. If a service worker; such as a gardener, arborist or contractor does not have insurance and causes damage to a homeowner’s property, the homeowner may be on the hook to pay for it. The same is true if an uninsured worker is injured. Hired workers who do not carry insurance tend to be less responsible than those who do, so asking about coverage is also a good way to determine whether someone will be a reliable worker. It is always best to pay a little more for someone who is insured than to take the risk of hiring an uninsured worker.

Avoid taking a person’s word if he or she says there is insurance. A verbal confirmation will do no good if the person is injured while being uninsured. Ask the individual to have his or her broker send a certificate of insurance. If the broker sends it via email or fax, then the policy can be verified. In some cases, smaller firms may try to convince homeowners that insurance is not necessary. Avoid falling for this lie, because it is a common trap used by amateurs to convince homeowners to buy services or products that are usually poor quality. In addition to this, damages or inadequate services will have to be compensated for out of pocket due to lack of insurance.




What kind of warranty is offered on a new FLAT or Shingled roof?


We offer a 2, 5 and 10 year warranty of a new flat roof. Check HERE to see how our program works.




Does Appease Builders offer Financing?


Appease Builders has partnered with specialist to bring our customers financing in the Home Improvement sector. CLICK HERE FOR MORE INFORMATION

  • Financing allows our clients to pay for their project in small monthly payments
  • Home equity is not required - the loans are 'unsecured' meaning that client does not have to give up home equity as collateral
  • Clients can fund a portion of, or their entire home improvement project
  • Interest rates are available as low as 6.16% - actual rates will depend on your client's credit profile
  • Loans are available from $1,000 to $100,000 with terms ranging from 36-72 months




Why Appease, what makes you guys different?


This is a great question and truly why we have grown so quickly since our inception in 2015.

  • We are a handyman and have a network of contractors in every trade
  • Our goal is to create a loyal base of customers
  • All of our quotes are itimized, so our customers can see what they are paying for
  • Appease is networked with all social medias, we never hide!
  • Our company is Accredited by the Better Business Bureau® and held to the BBB Accreditation Standards.





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© Appease Builders LLC. 2019   APPEASE BUILDERS IS A HANDYMAN SERVICE, WE SERVICE LONG BEACH, CA AND SURROUNDING AREAS... Appease Builders es un servicio manitas. Sirviendo a la ciudad de Long Beach, California y a sus alrededores.

 

Appease Builders works hard to offer the most extensive trade offering for your home improvement needs. Electrical services: We install; ceiling fans, receptacles, switches, wiring, electrical panels, circuit breakers, EVSE charging stations, outdoor lighting, exhaust fans, Cat5 & Cat6 and we can network your home or office. We will build your furniture; tables, desks, shelving, beds, armories, kitchen islands and closet organization. Let’s install and replace your fence; block fencing, vinyl fencing, wood fencing, metal and aluminum fencing, step railing and gates. We can build your decking; wood deck or composite deck. When it comes to relaxing, we offer; arbors, gazebos patios enclosures, new screens or replacement and Appease Builders is an authorized installer of Pollen-TEC screens. We install or repair your roofing, and we also install steel roofing by Fabral (5-Rib Aristas). We can paint your exterior, install or clean rain gutters, install garage doors and openers.  We are experts remodeling kitchens or bathrooms and install kitchen fixtures, bathroom fixtures, toilets, bidets, tubs, Jacuzzi tubs, water purification systems, tank-less water heaters, gas water heaters, complete copper or PEX re-pipes. Reface your living areas; install wallpaper, wallpaper removal, plaster repair, drywall repair, acoustic ceiling removal, install crown molding, install baseboards, wall texturing, install doors, install windows, patio doors. Let us help you with your disability needs; We build custom ramps, remodel for limited mobility, widening doorways, and lowering counter-tops. Let us save you money with Solar energy, We also work with HOA and commercial properties. Appease Builders services Long Beach, California, and it's neighboring cities.